Work Opportunities

How to Apply

• General Manager, Museum Support Company (Click for Details)

Position Reports to: Chief of Staff /CFO

 
Primary Purpose of Position:

  • The General Manager should understand and comprehend the overall strategic plan for the Foundation.
  • The General Manager sets specific goals for the Giant Screen Theatre, Visitor Attractions, FlightDeck Gift Shop, Museum Direct Support and the Cubi Bar Café that are aligned with the overall plan.
  • The General Manager will be responsible for the communication of Foundation goals to their support staff.

 
Essential Duties and Responsibilities:

  • The General Manager is responsible for the overall leadership and performance of the Foundation’s Giant Screen Theater, Flight Simulators, FlightDeck Gift Shop, Museum Direct Support and Cubi Bar Cafe including, but not limited to government and regulatory compliance, customer service, equipment reliability, business development, purchasing, finance, property management, project planning, project management and P&L (budgets).
  • Plans, develops and manages budgets and is responsible for long-range planning, cost saving initiatives, production efficiency initiatives, employee/labor relations, succession planning and overall contract oversight.
  • Design and implement new procedures, prepares cost projections, lead maintenance activities and analyses.
  • Serves as liaison to ensure quality service is provided and all contractual specifications and standards are met from suppliers.
  • Responsible to ensure proper records are maintained for all operational activities of the Museum Support Company.
  • Prepares financial and administrative reports; analyzes and interprets financial data and other information.
  • Perform in-depth financial analysis and promptly address financial problems
  • Supervises, hires, monitors and coordinates work activities of the Museum Support Company Team.
  • Plans, develops and recommends new or revised policies and programs to meet the needs of the business.
  • Coordinates Foundation funded projects with the Museum, and local NAS Pensacola base administration.
  • Prepare comprehensive marketing plans, including regular analysis of the Museum Support’s competition and market potential.
  • Ensure that the Museum Support Company is effectively presented to customers and its local market.
  • Monitor and work to improve customer and member service levels.
  • Efficiently and effectively organize the Museum Support Company’s operations to ensure profitability
  • Identify and address operational problems in a timely fashion.
  • Plan for the Museum Support Company’s ongoing operational needs, including technology, facilities, and equipment.
  • Establish personnel policies and procedures that support the Museum Support Company’s values.
  • Ensure adequate training, evaluation, safety, and personnel systems.
  • Monitor personnel key indicators and plan for improvement as needed.
  • Provide leadership for the Foundation through good communications, good business relationships, and good public relations.

 
Knowledge/Skills/ Abilities:

  • Efficient management of operational functions, overseeing sales and profitability of assigned departments.
  • Actively maintain a team approach to day-to-day management.
  • Strong leadership and mentoring skills.
  • Excellent communication and customer service skill.
  • Ability to drive sales in a customer service focused environment.

 
Education/Experience:

  • Bachelor’s degree
  • Preferred military experience and knowledgeable of how a military base functions.
  • Retail management experience
  • Project (construction) management experience.

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  • Please provide a cover letter and send resumes to info@nationalflightacademy.com.
  • Include the job title in your subject line.
  • No phone calls please.

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